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Delivery Information

 

Christmas 2018

Our last order dates for Christmas 2018 are as follows:-

Small Parcels (Royal Mail)

First Class - 19th December 2018

Second Class - 18th December 2018

Large Parcels (APC) - next day delivery

All orders - 19th December 2018

Please place Christmas orders by the above dates to avoid disappointment.  Whilst we will dispatch orders placed in good time ready for Christmas  delivery we rely on both Royal Mail and APC to deliver on time.  Therefore we do not guarantee delivery in time for Christmas when ordered on these last dates.

Shipping Destinations

Due to the fragile nature of our products, we only ship to the UK Mainland (excluding Scottish Highlands).

Dispatch times

We aim to dispatch your order within 1-2 business days.  If for any reason we are unable to fulfill your order within this timescale we will notify you by email with an expected dispatch date.

Parcel Sizes

Each item is individually packaged into either a small or large parcel depending on the item size. 

Small parcels measure less than 45cms (length) x 35cms (width) x 16cms (depth) and weigh less than 2kgs.  Any orders of two or more small parcels are sent as a large parcel.

Large parcels measure over 45cms (length) x 35cms (width) x 16cms (depth) or weigh 2kgs and over.

Please see individual products for details of parcel sizes.

Shipping Costs

Parcel Destination Price Delivery Time Shipper

Small Parcels

1st Class

UK Mainland £2.45 Next Working Day (incl. Saturdays) Royal Mail

Small Parcels

2nd Class

UK Mainland £1.95 2-3 Working Days (incl. Saturdays) Royal Mail

Large Parcels

UK Mainland £4.95 Next Working Day (excludes weekends) APC

 

Free Delivery on Orders over £50.00

We offer free delivery to UK Mainland destinations (we do NOT deliver to Scottish Highlands or Northern Ireland) on orders over the value of £50.00.  Please select the Free Delivery option when checking out.

Scottish Highlands

If your postcode starts with one of the following codes then your address is considered to be part of the Scottish Highlands:

Scottish Highland Postcodes: AB, DD, IV, KW, PA & PH.

Tracking your Parcel

All of our parcels are sent with Royal Mail or APC.  We will notify you by email at the time of dispatch who we have shipped your parcel with and the tracking reference number.

To track parcels sent with Royal Mail please click here 

To track parcels sent with APC please click here